Some interesting facts emerge while searching, reviewing, and analyzing reviews, especially negative ones, which are often persistent online.

Yelp thrives on negative reviews. Yelp has built a wealthy empire feeding off negative reviews; one could compare Yelp to TV shows like "The Jerry Springer Show," Jerry Springer lasted 27 years, and "Maury" host Maury Povich thrived on adverse events. People tend to read negative reviews first and move on without reading good ones.

Dissecting Reviews: YELP states that business members cannot get better reviews by becoming a YELP member; however, if a business becomes a YELP Business Member, it can purchase options to mitigate the effects of negative reviews. Negative reviews disappear into the underworld of electronic print and pages. Yelp's revenue depends on business members, a pay-to-play online world; however, without the reviewers, there would be no Yelp.

At the time of this article, an internet search revealed fewer than 20 negative reviews over the last ten years, which represented fewer than 1/10th of one percent of the total. Twenty negative reviews in ten years, and we do a minimum of 2,892 jobs per year… 28,920 jobs in those ten years. 20 / 28920 = 0.000691563. We perform an average of 1,450 appliance repairs before receiving a single negative review.

We focus on our customers' desire to be kept informed, and they require the appliance to be repaired without delay. When mfg parts are available, we are fast to make it happen. Our service department emphasizes clear communication and keeping our customers informed, and most importantly, we aim to please our customers from start to finish. We strive to provide five-star service to our customers.

The technician's time in the house is only part of the cost, and clients are often unaware of the additional expenses a service company must incur.
Office staff, travel time, tech labor, the cost of parts, office space, warehouse space, vehicles, auto insurance, liability insurance, bonds, workman-comp insurance, payroll taxes, utility bills, and many additional fees are not visualized or understood by a handful of shoppers, which can turn into a negative review.

Another issue for service companies is false negative reviews. A review that is not truthful. Reviews that neighbors and relatives place. It certainly does happen. Multiple negative reviews can occur for the same repair, which can result in an unavoidable event that leads to numerous negative reviews.  Unavoidable events can include flat tires, traffic, a technician's sick day, and other unexpected occurrences.

Worse yet, USA manufacturers have replaced most mechanical parts with computer boards, circuit boards, and electronic motors in the pursuit of conserving energy. Can you imagine paying hundreds of dollars for electronic controls and placing those sensitive electronic products inside your refrigerator, dishwasher, or oven? That's the result when purchasing modern appliances. Modern appliances house the electronic controls inside the machines, which is why your granny's appliances lasted 20/30 years, and repairs were years apart. Older devices did not have circuit boards that were steamed, frozen, and cooked. Your grandparent's appliances were made from steel with long-lasting mechanical parts. The parts were made of steel rather than plastic and featured mechanical timers instead of circuit boards.

Modern appliances are not energy efficient when compared to the millions of modern appliances at the dump sites.  The many thousands of pounds of ozone-depleting refrigerant which is not recycled but released into the atmosphere.  Not all refrigerated appliances are properly recycled.

AAA Fast Repair offers excellent service, achieving a 99% customer satisfaction rate and fostering strong relationships.

Let's talk about appliance Out-Of-Town service brokers: Out-of-town brokers advertise online "Appliance Repair" via Google; the brokers will take your information and sell your name and phone number to as many "Uber Techs" as possible. Uber techs are individuals willing to pay for the lead, and many have received little to no training; "Uber techs" are sometimes individuals who are broke and desperate, posing as technicians.

When you fill out an online form or call brokers, you become a valuable lead; brokerage firms like (Homeadvisor.com, Hartman, Thumbtack.com, Houzz.com, angieslist.com, porch.com, CraftJack, 1800Remodel, HUX, Homeflock, and many others) will sell the information to as many "uber techs" as possible.

The lead (your information) will generate profits of $25.00 to $65.00 per Uber-Tech. Thus, your data becomes a lead that can create more revenue for the online broker than the technician earns repairing your appliance. It's Astounding! The only requirement to landing a job as an appliance technician is not experience; it's a credit card. Brokers require a credit card from "Uber techs" to receive payment for the lead.

Contact your local service company for appliance repairs; you'll be glad you did in the long run.

Better yet, give us a call!   904-724-1866

AAA Fast Repair provides excellent service, achieving 99% satisfied customers and good relationships.

Check Out our Coupons: Washer, Dryer, Samsung Refrigerator, Vent Cleaning